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Finding a reliable event staffing agency in London is not easy. Many event staffing assure you they are ‘leading’ or ‘the best’. At Metro we do not make such claims. We are, however, trusted by leading companies in the industry: Cellar Society, Mustard Catering, Urban Caprice, Admirable Crichton and The Landmark Hotel are just a few of our great clients.


If you would like to work with a reliable event staffing agency you definitely found the right one! Our agency has been running since 2009 and we had a pleasure working at such great events as The London Fashion Week, Diamond Jubilee, Rugby World Cup and our best event so far… London Olympics!


We provide all levels of staff front and back of house so we are the only staffing agency you will need for any of your events.

Event Staffing Agencies



Metro Hospitality is a great all-round agency able to supply for public events up to black tie dinners!

— Troxy

Benefits of using Metro
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• Experienced Staff

All our staff are either experienced or have full in-house training provided. We also operate a rating system to make sure you only get people you are constantly happy with.

• Consistent Staff

By using Metro to manage your events you can make sure you get a reliable team of staff who know exactly what to do to deliver service to your exact expectations. No more need to explain everything each time, no more hassle!

• Personal Service

We are not an app. We are people on the end of the phone/email who are here for you. Last minute bookings, changes, cancellations – we can help you with anything. We can also advise you on staffing numbers, times and anything else you need to deliver a perfect event.

• Competitive Rates

Depending on your requirements and your volume we can offer you very competitive rates. We can guarantee we match the rates you pay with your current supplier!

• No Paperwork

We provide time sheets for each event but you do not have to scan them or post them back to us. You can sign them off online or even just drop us an email that the staff finished at certain time. Whatever works for you!

We are trusted by:

Answers to questions you may find helpful.

How to choose out off all event staffing agencies?

This is a very good question. There are lots of staff agencies and most have a flashy website. Most event staffing agencies in London have some testimonials so checking those may not be too helpful a they will only put the best ones online. What you can check instead is how many years have they been trading under the same name. Many staffing agencies go under and start from scratch yet still claim they have been operating for years. Check out Companies House and see how much truth is there in their claims.


Metro Hospitality been running events since 2009 and up till February 2017 we have worked on over 18,776 events. We have worked on events big and small and you can see the list of our clients here – if the above doesn’t convince you to give us a try I am not sure what would…


How to book event staff?

Just get in touch with us however you like- by email, phone or online form. You can even post us your order – whatever works for you! What do you need from me? All we need is the date of your event and your requirements. As mentioned earlier we can advise you on timings, order of service and numbers of staff required.


How quickly can your staff agency provide me with a quote?

We should be able to give you a ball park figure over the phone instantly but if you prefer to get a formal quote it will take no longer than 24 hours.


Will I be able to see the pictures of the staff beforehand?

Yes we can arrange it for you. Should you decide to book Model Waiters we will actually send you a portfolio of available staff a week before your party and you will be able to pick exactly the people you want.


What are the fees event staffing agencies charge?

We only charge you a flat hourly rate for each member of staff. This rate includes all wages & fees and there are no other charges on top (as long as your event is within London Zones 1-3). If your event is further afield you will be charged one way travel time and return travel fare (by public transport) from Central London to your venue. We will be happy to provide you with the exact cost once you request a quote. -


What uniform do your event staff wear?

All staff come in the uniform of your choice. They all have smart black trousers, smart black leather shoes, black socks, smart white or black shirt (your choice) and you can also add a black tie and waistcoat. Butlers wear a formal black jacket, waistcoat & tie, white shirt and morning trousers (or black trousers if you prefer)


How many event staff do I need for my event?

It is very hard to answer this one as it all comes down to the type of service you want. Standard practice is to have a ratio of 1 waiter to 10 guests for a sit down dinner and 1 waiter to 20 guests for a canapé reception. On top of these numbers you can add bartenders, cloakroom staff and managers if required. For more detailed advice please contact out staffing agency London and we will be happy to give it to you.

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